Effective Date: January 17, 2025

 

At Binofashion, we aim to provide prompt, reliable, and secure shipping services for our customers. Our Shipment Policy outlines how we handle shipping and delivery, including processing times, shipping methods, and international orders.

 

1. Processing Time

After you place your order, we will begin processing and packing your items. Standard processing time is typically 1-3 business days from the moment we receive your payment. We strive to ship all orders as quickly as possible to ensure timely delivery, but please note that processing times may vary depending on product availability, volume of orders, and other factors.

 

Order Confirmation: You will receive an order confirmation email once we have successfully processed your payment and prepared your order for shipping.

 

Shipping Notification: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the progress of your delivery.

 

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to suit your needs. Shipping costs and delivery times will be calculated at checkout based on your location and the shipping method chosen.

 

Domestic Shipping (U.S.): We offer the following domestic shipping methods:

 

Standard Shipping: Estimated delivery within 5-7 business days.

Expedited Shipping: Estimated delivery within 2-3 business days.

Express Shipping: Estimated delivery within 1-2 business days.

International Shipping: We offer international shipping to select countries. Shipping fees and delivery times for international orders will be calculated at checkout. Delivery times can vary based on the destination country and chosen shipping method.

 

International Standard Shipping: Estimated delivery time of 7-14 business days, depending on the destination.

International Expedited Shipping: Estimated delivery time of 5-10 business days.

Please note that Binofashion is not responsible for any customs fees, taxes, or import duties that may be applied by the destination country. These charges are the responsibility of the customer and should be paid directly to the relevant authorities.

 

3. Shipping Costs

Shipping costs are determined based on the size, weight, and destination of your order. Shipping fees will be displayed during checkout before you finalize your purchase. We may also offer promotions, including free shipping on certain orders or during special sales events. These offers will be clearly stated on the website.

 

Free Shipping: We may offer free standard shipping on orders over a specific value (e.g., $50 or more) or during promotional events. Free shipping offers are only valid within the U.S. and are subject to change based on current offers.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your package and get estimated delivery dates. If you have any issues with tracking, feel free to reach out to our customer support team for assistance.

 

5. Shipping Delays

While we make every effort to ensure timely delivery, shipping delays can sometimes occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays. If your order is delayed, please check the tracking information for updates, and feel free to contact us for assistance.

 

6. Shipping Address

Please ensure that the shipping address you provide at checkout is accurate and complete. Binofashion is not responsible for delays or issues caused by incorrect or incomplete address information. If you need to update your shipping address after placing an order, please contact us as soon as possible.

 

7. Lost or Stolen Packages

In the rare event that your package is lost or stolen during transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and help resolve it. Binofashion is not liable for packages once they have been marked as delivered by the carrier, but we will assist in filing a claim with the carrier if necessary.

 

8. Returns and Exchanges

If you are not satisfied with your purchase or if your order arrives damaged, please refer to our Refund and Returns Policy for detailed instructions on how to return or exchange your items. Customers are responsible for return shipping costs, unless the return is due to a mistake made by Binofashion.

 

9. Changes to Shipment Policy

We reserve the right to modify or update this Shipment Policy at any time. Any changes will be posted on our website, with the updated date at the top of this page. We recommend reviewing the policy periodically to stay informed about shipping practices and procedures.

 

10. Contact Us

If you have any questions or concerns about our Shipment Policy, please do not hesitate to contact our customer support team:

 

Address: 450 Riverstone Drive, Rochester, Minnesota

Phone: (507) 555-9101

Email: hello@binofashion.com